What Will Delegates Learn?

  • Discover the benefits of developing a support network of connections.
  • Understand how building relationships can help you develop your business base.
  • Learn how to apply communication techniques to build your network.
  • The key elements in strong working relationships, and how to put more of these elements in working relationships.
  • Recognize key interpersonal skills and practice using them


What Topics Are Covered

  • Focusing on your customer
  • What influences people in forming relationships?
  • Disclosure
  • How to win friends and influence people
  • Communication skills for relationship selling
  • Non-verbal messages
  • Managing the mingling
  • The handshake
  • Small talk and networking

What’s Included

Instruction by an expert facilitator
Small Interactive classes
Specialised manual and course materials
Personalised certificate of completion

On our 1 day building successful sales relationships course we will cover a range of topics such as: focusing on your customer, disclosure, non-verbal messages and small talk and mingling. All our courses can be delivered at your business premises and we have no minimum numbers for any of our courses. Our trainers will help your workforce not only develop their skills to help them develop their client relationship management skills but also to help them understand the importance of business relationships in the sales process.

Building Successful Relationships

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