Whether you are making an appointment to visit your customer, or you’re selling the actual product or service on the telephone. Whether you are receiving incoming calls, or you’re making outgoing cold calls, you need to understand that selling over the telephone requires a completely different skill set to meeting your customers face to face.
This excellent Telephone Sales Training Course will give the participants the skills, techniques and confidence to lead their customers carefully, but with confidence through the buying process. In an ideal situation, we don’t want to “hard sell” our prospects. We prefer to guide them to make a positive buying decision; which the modules of this training course will help our delegates achieve.
Places available for individuals, or groups of up to 20 delegates throughout England, Scotland, Wales and Northern Ireland
Contact us for further information and prices